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March 31, 2026
In instructional design, some of your best work never makes it to the final build. While it can be difficult to “kill your darlings,” the ability to pivot based on stakeholder feedback is what separates a student project from a professional solution.
For our specific project team—brought together for this one-time initiative to build an AI Prompting Course for Bisk—we had to make several hard choices to ensure the final product aligned perfectly with the client’s culture and constraints. Here is a look at our “Project Graveyard” and the strategic reasoning behind our most significant shifts.
Early in development, our team created “Al” the Mascot, a custom-designed visual character meant to act as a friendly guide through technical concepts. We put significant effort into Al, developing a full visual persona, a specific vocal tone for narration, and storyboarding him into over 20 slides.
However, during the review phase, the client (Bisk) explicitly stated the character felt “too childish” for an audience composed of university faculty and corporate professionals.
One of the most difficult challenges was staying under the strict 30-minute “seat-time” limit mandated by Bisk. Our team originally developed a pedagogical metaphor called “AI as Tutor vs. AI as Student” to help learners understand different interaction modes. We also researched and curated advanced frameworks like CO-STAR and GCES.
Instructional designers often have their own preferred creative aesthetics, but in a corporate environment, the brand is the only style that matters. For this specific delivery, our team made a conscious decision to set aside our individual creative preferences entirely.
We conducted independent research into the Bisk brand to ensure our slide objectives and landing pages were 100% compliant with their corporate identity—utilizing a professional Roboto typography paired with a Navy and Red color palette.
A project’s success is often defined by what you choose not to include. By being transparent about these pivots, we demonstrate that we are not “married” to our ideas—we are committed to the client’s results. We showed resilience and adaptability by navigating these shifts to deliver a high-utility, brand-aligned product.
In my next post, I’ll discuss how we turned these constraints into a long-term strategy by proposing a multi-module ecosystem for the client’s future growth.